Privacy Policy

Privacy Policy

Last Updated: 4 February 2020

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website, hammertechonline.com (Site) or directly from you.

Please read this Privacy Policy carefully. Please contact us if you have any questions – our contact details are at the end of this Privacy Policy.

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

1. Worker Personal Information

This section 1 applies to worker personal information.

Worker Personal Information means personal information about a worker, including contact details, address, next of kin, injury data, medical checklists, and other sensitive information as defined by the Privacy Act.

We will not share Worker Personal Information uploaded as part of a registration or induction with a third party.

Worker Personal Information stored within our platform is provided with additional privacy protections. We treat Worker Personal Information and its privacy with the upmost security and respect. We recognise the right to privacy for all workers.

We maintain firewalls, anti-virus, network segmentation and other reasonable mechanisms to secure Worker Personal Information.

Permitted usage: Worker Personal Information uploaded as part of an online registration or online induction will not be used by us directly for marketing purposes or any other purpose, other than as minimally required to operate our services.

Worker Data Aggregation: Worker Personal Information supplied by a worker is isolated in the environment of the company to which it is supplied, and will not be combined, analyzed or aggregated in conjunction with data supplied to other parties.

We will not seek to aggregate or form profiles of workers across client environments.

Data Access Records: We will maintain records of all access to Worker Personal Information, for a period of at least 12 months.

Data Locality: For clients in Australia and New Zealand, we will never transfer or store Worker Personal Information outside of Australia.

For clients located in the United States or Canada, we will never transfer or store Worker Personal Information out of the United States.

In the event of an inconsistency between this section 1 and the rest of this privacy policy, this section 1 will prevail to the extent of the inconsistency.

2. Collection of personal information

Personal Information: The type of information we collect may include:

• name;
• contact details including email address, address and telephone number;
• date of birth;
• emergency contact details for a third party, including name and phone number;
• medical checklist overview;
• Permits to Work and other licences relating to construction;
• details of profession, and licences, including licences for operating machinery and performing construction services;
• car registration;
• profile picture;
• insurance details;
• certificates of currency;
• plant and equipment information;
• details of safety incidents and injuries;
• site diary information;
• demographic information such as postcode;
• preferences and opinions; and
• any other information requested on this Site or otherwise requested by us or provided by you.

We may collect the above information from individuals, corporations, contractors and sole traders including additional information provided by you that refers to third parties.

Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

3. Use of personal information

We collect and use the information for purposes including:

• to contact and communicate with you;
• for internal record keeping;
• to verify a user’s mobile device and email address;
• to send email and SMS notifications to users;
• to improve the use of the software available on our Site;
• to assist users to access their company’s profile portal on our Site;
• for market research and business development including website development, except Worker Personal Information;
• for marketing including direct marketing, except Worker Personal Information;
• for reporting and analytics;
• to run competitions or offer additional benefits to you, except Worker Personal Information; and
• to send you promotional information about third parties that we think may be of interest to you, except Worker Personal Information.

4. Disclosure of personal information

We may disclose personal information:

• for the purpose of providing information, products, services or marketing to customers, except Worker Personal Information;
• to credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them;
• to courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
• subject to section 1 above, to third parties, including agents or sub-contractors, who assist us in providing information, products, services including the services described above in section 2, or direct marketing to you. This may include parties located, or that store data, outside of Australia, including in New Zealand, the United States of America and Canada. Where we disclose your personal information to a third party for any of these purposes, we will request that the third party follows this Privacy Policy regarding the handling of your personal information. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible by law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith.

5. How we treat personal information that is also sensitive information

Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles.

In referring to ‘sensitive information’ we mean:

• information that relates to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices and criminal records;
• health information; or
• biometric information.

The type of sensitive information that we may collect includes:

• health information, including medical checklists; and
• details of injuries or incident details, including related health and medical details.

Our software system allows you to control who has access to your information.

Sensitive information will be used and disclosed for the primary purpose for which the sensitive information was collected, being use by our clients using the software and software related services available through our Site.

Sensitive information may also be used or disclosed if required or authorised by law.

6. Your rights and controlling your personal information

Choice and Consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms of this Privacy Policy and to us disclosing or receiving your personal information for the purposes set out in this Privacy Policy.

Your provision of third party information: If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy.

Access: You may request details of the personal information that we hold about you in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our email database, or opt out of communications, please contact us using the details below.

7. Storage and Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

8. Cookies & Web Beacons

We may use cookies on this Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally-identifiable information. However, once you choose to furnish the Site with personally-identifiable information, this information may be linked to the data stored in the cookie.

We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

9. Links to other websites

Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide while visiting such websites, and such websites are not governed by this Privacy Policy.

10. Amendments

This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.

For any questions or notice, please contact us at:

Hammer Technologies Pty Ltd ABN 82 165 567 822

Level 5 / 189 Flinders Lane
Melbourne, VIC 3000 Australia

Phone: 1300 886 166
Email: support@hammertech.com.au